A technical team is responsible for handling all the technical issues and matters related to the working of the company. From handling customer complaints to dealing with computer related issues, it is the technical team that should ensure all the technological aspects of the company is working smoothly.
Within the technical team, there is a certain hierarchical structure which is followed so as to distribute roles and responsibilities properly and in order. If you wish to understand this hierarchy and to know about it better, you can go through the following given information.
Higher Level Executives
The highest level executives within a technical team hierarchy are those individuals who are responsible for administering the entire department and handling administrative technical tasks for the company. These are the executives who must make decisions on an everyday basis for the welfare of the company. These high level technical team members have higher level of education, more experience and better knowledge than others in the technical team. The following are the main job positions within this level of the technical team.
- Technology Chairman
- Technology President
- Chief Technical Officer
- Information Technology Director
- Chief Information Officer
- MIS Director
- Technology Vice President
- Senior Manager – Project Planning
Mid Level Executives
The next level that comes within the technical team is that of the mid level executives. These are those individuals who handle the managerial level type tasks like distributing duties, forming communication channels and making sure that everything is running smoothly within the technical department. They must instruct the lower level or entry level technical team members and coordinate their activities. The following are some of the main job titles present within this level.
- Information Technology Manager
- Hardware Systems Manager
- Network Architect
- Senior Manager – Programming
- Senior Technology Engineer
- Senior Database Administrator
- Project Manager
- Telecommunications Manager
- Project Leader
Entry Level Executives
The lowest within the technical team is that of the entry level executives. These are those executives who actually perform the technical issue resolving tasks and make sure that all company and customer complaints are resolved on time and within budget. These individuals may have the minimum experience and their knowledge and qualifications may also be less than the others in this team.
Entry level executives troubleshoot issues, try to improve existing technical solutions and work on the instructions of the higher level or mid level executives. The following are some of the job titles present within this level of the technical team.
- Technology Analyst
- Database Administrator
- Technology Engineer
- Application Engineer
- Programmer
- Network Engineer
- Help Desk Technician
- Network Administrator
- Security Specialist
- System Administrator
- Software Programmer
- Web Master
- Telecommunications Engineer
- Web Designer
- Technical Content Writer
- Software Testing Engineer
- Hardware Engineer
- Desktop Technician
- Technology Associate
- Technology Trainee