Starbucks Company Hierarchy

Starbucks is one of the largest coffee shop chains in the world and one of the main reasons for its success is its wonderful organization structure.  It is a company organization structure which determines is management, leadership, communication and ofcourse success and Starbucks is a good example of how divisions and responsibilities must be separated and placed within a company.

The company has a matrix organizational structure which is a mix of several features which are functional organization, geographic divisions, teams and product based divisions. To understand this structure or hierarchy of Starbucks better, you can go through the following given information.

Starbucks company hierarchy

Functional structure

This structure of Starbucks organization or hierarchy is a structure which indicates to a grouping based on the business function. According to this structure, the CEO is placed at the top followed by different departments performing different tasks. Some of the main departments in the company are the HR department, the finance department, the marketing department and others.

Geographic divisions

The organizational structure of the company also includes the geographic divisions.  At the moment, the company has three main geographic divisions for the global market and they are China and Asia Pacific, Americas and Europe, Middle East, Russia and Africa.  Each of the geographic divisions in the company has a Vice President and this means that the managers report to two of their superiors who are the geographic head and the functional head.  This very feature makes way for closer managerial support for geographic needs.

Product based divisions

Another division in the organization structure is the product based division.  This is the division which addresses product lines.  For example, the company is divided into various product parts like the coffee and related products, baked goods and other merchandise like mugs.  This structure ensures that there is a proper focus on each of the products and things remain streamlined.


There are various teams used in different parts of Starbucks coffee’s organization structure. This is the lowest level of hierarchy in Starbucks since most teams work at lower levels. Every firm has teams which are organized to serve the purpose of delivering goods as well as services to the customers.  This structural arrangement ensures that the company is always capable to provide effective and efficient service to its clients and customers.

The company keeps changing its structures to suit their needs and that of the consumers.