Retail Corporate Hierarchy

A retail company is a kind of a company which sells products manufactured by other companies and is run with the help of varied departments, employees and managers. A retail corporate entity has operations running both on the retail outlets as well as behind the scenes. In order to bring the products to the customers and handle everything that goes in between, a large number of people ranked on the basis of hierarchy are needed. Retail corporate hierarchy is the organization of employees working in a retail corporate company and for your reference and help, a detailed structure is given below.

retail corporate hierarchy

Store Operations

The main aspect of any business from where it works is the store outlet. In order to handle the activities as well as the working of the store outlet, a responsible manager is needed who is termed as the store manager.  It is his responsibility to streamline various retail operations by integrating the business processes. The following are a few job positions which are found within this department

  • Store manager
  • Merchandise manager
  • Warehouse manager
  • Inventory manager
  • Sales executives
  • Cashier
  • Sales clerk
  • Customer help representative


The next most important department is the marketing department which handles everything related to marketing and promotions of the products and of the store or retail company as a whole. There are many employees working in this department to properly fulfil all tasks related to marketing and their hierarchy is given as follows:

  • Marketing manager
  • Sales manager
  • Assistant marketing manager
  • Regional manager
  • Area manager
  • Advertising manager
  • Publicity manager


When it comes to running a retail corporate entity, it is impossible to do it without having a separate department for merchandising.The main purpose of this department is to increase the sale of the products to the consumersand to generate revenues for the retail business. There are many job positions which lie within this department and these positions are also organized and segregated In terms of a certain hierarchy. The following are some of these positions:

The major responsibilities of a merchandising coordinator or retail coordinator are:

  • Merchandising coordinator
  • Merchandise manager
  • Warehouse manager
  • Quality control managers
  • Merchandising assistant
  • Buying manager

Human Resources

The HR or Human Resources Management department is the one which is responsible for recruiting employees and hiring managers at all positions. This department also takes care of distributing and deciding on salary figures and other benefits. The following is a hierarchy within this department:

  • Senior HR Manager
  • Junior HR Manager
  • Interviewer
  • Payroll manager
  • Payroll assistant
  • Recruiter


The ‘Finance’ department is responsible for handling all the financial aspect of the retail corporate business and the following is the hierarchy of job positions found within this department.

  • Finance manager
  • Accounting manager
  • Financial analyst
  • Senior accountant
  • Junior accountant
  • Secretary
  • clerk

Information Technology

Every retail corporate large scale business also has a department for IT and this department handles all technical aspects of the business.

  • IT Manager
  • Software manager
  • Computer engineer
  • Customer care manager
  • Customer care representatives